Assistant Manager -Operations

 Job Title: Assistant Manager -Operations
 Location: Delhi/Gurgaon / Delhi NCR
 Experience: 6+ Years
 Employment Type: Full-Time
 
About xLongevity :
xLongevity is all-in-one solution with an app, coaches, supplements and testing to empower you to live a long, active, fulfilling and healthy life. Please visit our website for more details https://xLongevity.com
The mission for the Role:
To ensure efficient supply chain, procurement, and fulfillment operations for India and international markets, while maintaining the highest standards in quality, cost optimization, and scalability to support rapid growth.

Key Responsibilities:

1. Supply Chain & Fulfillment

• Ensure 98%+ on-time order delivery (domestic & international).
• Manage 3PL partners, last-mile delivery, and oversee daily fulfillment operations.
• Handle inventory, demand planning, stock audits, and ERP systems.

 2 .Quality Control & Compliance

• Lead QC checks at warehouse; ensure <1% customer complaints and <2% return rate.
• Ensure regulatory compliance (FSSAI, FDA, EFSA) and error-free documentation.
• Handle customs clearance within 3 days, with minimal additional costs.

3.Procurement & Vendor Management

• Manage sourcing, PO processing, and supplier SLAs.
• Ensure 100% PO fulfillment within 45-60 days.
• Build strong vendor relationships and ensure backup suppliers for critical materials.

4 . Cost Optimization & Inventory Efficiency

• Achieve 10% reduction in shipping costs and 15% improvement in inventory holding costs.
• Improve warehouse efficiency and streamline inventory turnover.

5.Scaling Operations & Growth Management

• Scale operations to handle 3X order volume within 12 months.
• Set up local distribution hubs in international markets like Dubai & the EU.
• Drive ERP automation for real-time visibility and reporting.

 6.Team Leadership & Problem Solving

• Lead a high-performing supply chain team.
• Identify bottlenecks, solve customs delays, stock-outs, and last-mile issues.
• Continuously improve processes for operational excellence.

Key Requirements / Skills:

• 6+ years of experience in Operations, Supply Chain, or Fulfillment roles.
• Proven experience managing 3PL, last-mile delivery, and ERP systems.
• Strong knowledge of quality control, compliance (FSSAI, FDA, Customs), and international shipping.
• Expertise in procurement, vendor negotiations, and cost optimization.
• Ability to scale operations, manage distributor networks, and set up fulfillment hubs.
• Leadership skills with a track record of building high-performance teams.
• Data-driven mindset with expertise in metrics tracking and forecasting.
• Excellent communication, problem-solving, and decision-making skills.

Preferred Background:

• Industry: E-commerce, Retail, FMCG, Supply Chain, Logistics
• Education: Graduate/Postgraduate in Supply Chain, Operations, or related fields
• Certification (Preferred): Six Sigma, PMP, or Supply Chain Management certifications

Why Join Us?

• Be a key player in a rapidly growing business with global expansion plans.
• Drive innovation in supply chain & fulfillment with tech-enabled operations.
• Lead strategic initiatives and create impactful results.